SkyGuardian Global Support Solutions (SGSS), a sustainment program introduced by General Atomics Aeronautical Systems, Inc. (GA-ASI) last year, is partnering with Ramco Systems.
Ramco will provide its Enterprise Resource Planning (ERP) software platform for MRO services to support MQ-9B SkyGuardian and SeaGuardian Remotely Piloted Aircraft (RPA) systems. Ramco Aviation MRO Suite delivers end-to-end support of MRO requirements for MQ-9B systems, which includes line, component, engine, hangar, and OEM aftermarket services.
“Ramco’s technology leads the industry by providing a turnkey solution for digitizing MRO operations, enhancing turnaround times (TAT), improving customer satisfaction, service level compliance, on-time delivery, and management of other complex business processes,” said GA-ASI Vice President of Sustainment Sam Richardson.
“Securing the trust of a world leader in unmanned aerial systems is a landmark achievement for Ramco,” said President Ramco Systems Corporation, USA & Chief Customer Officer – Aviation, Aerospace & Defense, Ramco Systems, Manoj Kumar Singh. “Ramco’s deep aviation functionality built over the last 25 years, and complemented by next-gen, innovative features, will optimize the operational efficiency of the SkyGuardian program.”
The SGSS program supports GA-ASI customers operating the MQ-9B. The program provides operators with full-sustainment solutions allowing maximum system availability, commonality, and complete training services. The SGSS lowers lifecycle costs for customers by leveraging the cost of sustainment across all MQ-9B customers. The plan merges resources, especially for regional operators, to create synergies in procurement, management, and depot repairs.
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